Engage Library

Rethinking Recognition
One of the most recognizable basics of Volunteer Engagement practice is the “3 Rs:” Recruit, Retain and Recognize. The 3 Rs are in most Volunteer Engagement job descriptions and Volunteer Management 101 texts and blogs, and remain a constant and ongoing topic of conversation…
Erin R. Spink, Rob Jackson
Points of View
April 2024
Identity, Credentials and the Lifelong Journey to Being of Service
In the beginning, there were sign-in sheets. Then there were time-tracking tools, followed by web registration forms. While these processes began to engage a volunteer, they did little to help understand who that volunteer is. At the fundamental level, knowing a person means…
Sam Fankuchen
Ahead of the Curve
April 2024
The Ethics of Voluntourism
In this Ethics column, authors and Volunteer Engagement professionals Gabriella Civico and Rita Marques examine the ethics of voluntourism. Voluntourism is defined as a form of tourism in which travelers participate in volunteering activities - ranging from tracking sea turtles…
Gabriella Civico, Rita Pereira Marques
Ethics
April 2024
How I Scaled Up Volunteering from the Inside Out
For 17 years, author Sam Clift has worked in Volunteer Engagement, in paid and volunteer roles across museums, arts and educational settings. In his role as the Volunteer Resource Manager for the London Transport Museum, he reported a volunteer satisfaction rating of 93 percent…
Sam Clift
Feature Articles
April 2024
From the Kitchen Table to the Board Room: Changes and Challenges With Volunteering in Sporting Clubs
Without volunteers, community sporting clubs in Australia would not exist. In 2022, according to reports, sport volunteers comprised the largest volunteer sector in Australia and contributed $4 billion annually in terms of labour to the Australian national economy. But the…
Kat Ingram
Feature Articles
April 2024
Volunteer Retention: A Critical Factor
Alongside recruitment and recognition, volunteer retention remains a primary concern of Volunteer Engagement leaders and is one of the basic "3 Rs" of Volunteer Engagement practice.  In addition to ensuring that organizations have the human resources needed to get things done,…
Allison R. Russell, Ph.D.
Research to Practice
April 2024

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