Engage Library

Tailoring Your Recruitment Message: How to Use A/B Testing for Maximum Results
Volunteer recruitment messaging is long overdue for an overhaul. But what wording works best? This Training Designs article will walk you through the technique of “testing” messages to determine which are most effective with different audiences. You’ll learn how to design and…
Erin R. Spink
Training Designs
October 2017
FaCE-ing and Managing Boundary Dilemmas in Volunteer Management
Some years ago, Debbie Mason Talbot, a hospital-based manager of volunteer resources, and Ann M. Heesters, director of bioethics at the same institution, came together to discuss a series of cases that generated moral distress for their volunteers and for those who supported…
Ann M. Heesters and Debbie Mason Talbot
Feature Articles
October 2017
Leveraging Volunteer Resource Practices to Develop Leaders
What role can volunteering and leaders of volunteer engagement play in developing future leaders? This Research to Practice reviews a new instrument developed specifically to help volunteer resource managers identify future leaders in their volunteer base. Recognizing that…
Laurie Mook, Ph.D.
Research to Practice
October 2017
Volunteers and the UN’s Sustainable Development Goals
The United Nations is leading a worldwide effort to achieve clearly stated “Sustainable Development Goals.” Hundreds of organizations are selecting how they will contribute to the effort and, within that process, many are also determining where volunteers fit in. What are the…
Bonnie Learmonth, James O’Brien, Shaleen Rakesh, Goopy Parke Weaving
Voices
October 2017
I Thought I Knew How to Manage Volunteers – Until I Had to Run a Church
Vicar Fraser Dyer of St. Anne and All Saints, an Anglican Church in South London, believes that the “whole business of volunteer management in churches is somewhat tricky.” And he should know. Before Vicar Dyer became ordained, he was an active and passionate secular…
Fraser Dyer
Feature Articles
October 2017
Volunteer Handbooks: One Size Does Not Fit All
When it comes to volunteer handbooks, one thing is certain: One size does not fit all. In this issue’s Along the Web, Faye C. Roberts explains why one organization’s handbook cannot be merely duplicated and adopted by another organization or group. “This should be obvious,”…
Faye C. Roberts
Along the Web
October 2017
Dissecting the Controversy of Volunteer Projects for Asylum Seekers
The Daily Mail online recently published a Reuters article, “Good job or taking work? Volunteering by asylum seekers in Italy praised and panned.” It provides an interesting outline of the pros and cons of an initiative in Italy which offers migrants from sub-Saharan Africa –…
Rob Jackson and Susan J. Ellis
Points of View
October 2017
Teen Volunteers Impact a Hospital's Electronic Medical Records Initiative
Imagine teen volunteers in a healthcare setting. Admit it: Your first impression probably centered on teenagers pushing carts, delivering flowers or books, or escorting therapy dogs to patients’ rooms. But in the Medical Center Health System in Odessa, Texas, teenagers did…
Patricia Q. Garcia
Feature Articles
October 2017

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