Engage Library

An Unintentional, Volunteer Involvement Career
Ruth Leonard gets right to the point: “I never intentionally planned to become a Volunteer Involvement professional. I wonder how many of us do?” In this Engage feature, Leonard continues this issue’s feature focus on why and how people choose life-long careers in Volunteer…
Ruth Leonard
Feature Articles
April 2025
The Ethical Considerations of Framing Volunteers as Consumers or Customers
In this Ethics column, author Ruth Leonard reviews the ethical dimensions of how those who involve volunteers characterise their engagement mechanism. For instance, volunteer opportunities are frequently packaged up as 'products' to be marketed to 'customers.' But while the move…
Ruth Leonard
Ethics
July 2024
Bring Out the Extraordinary Through Continuous Improvement
What’s one way to increase the effectiveness of an organization that wants to involve volunteers in meaningful ways? In this e-Volunteerism feature, volunteer management experts Melanie Merrill and Ruth Leonard of Macmillan Cancer Support, London, write that in order to…
Melanie Merrill and Ruth Leonard
Feature Articles
April 2018

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