Engage Library

The term “firing volunteers” can be a loaded one and create challenging ethical dilemmas for Leaders of Volunteers. Many say that their biggest challenge is dealing with “difficult volunteers” and that they are not comfortable in situations related to dismissing them. This…

What do cats have to do with training? As a trainer, it is often easier to facilitate sessions when the group has similar experiences and similar levels of expertise or starting points. Yet there is a richness of knowledge and experience that diversity can yield. Cats are not…